Privacy Policy

Last Updated: August 27, 2026

At Mr Sale Point, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information.

1. Who We Are

Mr Sale Point operates an online shopping website serving customers across Pakistan. We offer products including drones, remote control products, toys, baby toys, girls toys, household products, and other selected items.

Our website is mrsalepoint.com.

For the purposes of this Privacy Policy, “we”, “us”, and “Mr Sale Point” refer to the website and business operating this online store.

2. Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to our updates, we may collect information such as:

• Your name
• Billing and delivery address
• Phone number
• Email address
• Account login information
• Order and purchase details
• Products purchased or viewed
• Payment related information
• Information you provide when contacting customer support
• Information submitted through forms on our website
• Your IP address
• Browser type and device information
• Website usage information

We only collect information that is reasonably necessary to operate our website, process orders, provide customer support, improve our services, and comply with applicable requirements.

3. Information Provided When Placing an Order

When you place an order through Mr Sale Point, we collect information required to process and deliver your order.

This may include your name, phone number, email address, billing information, shipping address, selected products, order amount, delivery information, and payment method.

We use this information to:

• Process and confirm your order
• Arrange delivery
• Contact you about your order
• Provide order updates
• Handle cancellations, returns, exchanges, and refunds
• Provide customer support
• Maintain transaction records

We may contact you by phone, WhatsApp, SMS, or email when necessary to process or deliver your order.

4. Payment Information

Mr Sale Point may offer different payment methods, including Cash on Delivery and bank transfer options.

When you choose a payment method, we process the information necessary to confirm and complete your payment.

We do not intend to store complete payment card information on our website unless specifically required and securely supported by an authorized payment service provider.

For bank transfer orders, we may receive or collect information necessary to verify your payment and match it with your order.

5. How We Use Your Information

We may use the information we collect to:

• Process and deliver orders
• Confirm customer information
• Communicate with you about your purchases
• Provide customer service
• Respond to questions and requests
• Process returns, refunds, and exchanges
• Maintain customer accounts
• Improve our products and website
• Monitor website performance and security
• Detect and prevent fraudulent or suspicious activity
• Send promotional information where permitted and where you have chosen to receive it
• Maintain business and transaction records
• Meet legal and regulatory requirements

6. Customer Accounts

If you create an account on our website, we may store the information associated with your account, including your name, email address, contact information, shipping information, and order history.

You are responsible for keeping your account login information confidential.

You may request correction or deletion of information associated with your account, subject to information that we may need to retain for legal, security, accounting, or business purposes.

7. Order and Delivery Information

To deliver your purchases, we may share the information necessary to complete delivery with delivery companies, courier services, logistics providers, or other service providers involved in fulfilling your order.

This information may include your name, phone number, delivery address, order details, and other information necessary for successful delivery.

These parties should only use the information provided to them for purposes related to delivering or servicing your order.

8. Communication and Customer Support

If you contact us through our website, email, phone, WhatsApp, or another communication method, we may retain the information you provide so that we can respond to your request and maintain a record of customer support interactions.

We may use your contact information to contact you regarding an existing order, delivery, payment verification, return, refund, or other service related matter.

9. Marketing and Promotional Communications

We may occasionally send information about new products, special offers, discounts, promotions, or other updates.

Where required, we will provide an option to stop receiving promotional communications.

You can request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option provided in a marketing email where available.

Stopping promotional communications will not prevent us from contacting you about an existing order or important service related information.

10. Cookies

Our website uses cookies and similar technologies to provide and improve website functionality.

Cookies may be used to:

• Keep products in your shopping cart
• Remember your preferences
• Maintain your account session
• Support the checkout process
• Understand how visitors use our website
• Improve website performance
• Help protect the website against misuse

Some cookies may be placed by services used on our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart, account, checkout, or other website functionality.

11. Website Analytics and Technical Information

When you visit our website, certain technical information may automatically be collected. This may include your IP address, browser type, device type, operating system, pages visited, referring website, and general website activity.

We may use this information to understand website usage, improve performance, identify technical problems, maintain security, and prevent abuse.

12. Comments and Reviews

If visitors are allowed to submit comments, reviews, or other public content, the information submitted may be visible to other website visitors.

We may collect the information submitted with the comment or review, together with technical information such as IP address and browser information where necessary for spam prevention and website security.

Please avoid submitting personal information that you do not want publicly displayed.

13. Images and Uploaded Content

If you upload images or other content to our website, you should avoid uploading files that contain unnecessary personal or location information, including embedded GPS or EXIF information.

Information contained within uploaded files may potentially be accessible to others depending on how the content is displayed or made available.

14. Third Party Services

Our website may use third party services to provide functions such as payment processing, delivery, website security, analytics, communication, spam prevention, embedded content, or other website functionality.

These services may process certain information according to their own privacy policies and terms.

When you interact with content or services provided by another website, that website may collect information about your activity according to its own privacy practices.

15. Who We Share Your Information With

We may share necessary personal information with trusted service providers when required to operate our business and provide services to you.

This may include:

• Delivery and courier companies
• Payment and financial service providers
• Website hosting and technical service providers
• Website security and spam prevention services
• Customer support and communication services
• Analytics and website performance services
• Professional or legal advisers where necessary
• Government or regulatory authorities where legally required

We do not sell your personal information to third parties for their independent marketing purposes.

16. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction information may be retained for business, accounting, tax, legal, fraud prevention, dispute resolution, and customer service purposes.

Account information may be retained while your account remains active or as necessary to provide our services.

Some information may be deleted when it is no longer required, subject to legal and legitimate business requirements.

17. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website or internet transmission can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account credentials and avoid sharing your password with others.

18. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request information about the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Request an electronic copy of information you have provided to us where applicable
• Withdraw consent where processing is based on consent

Some information may need to be retained because of legal, accounting, security, fraud prevention, or legitimate business requirements.

19. Children’s Privacy

Our website sells products that may be suitable for children, including toys and children’s products. However, the website is intended to be used by adults who can legally place orders and make purchases.

We do not knowingly collect personal information directly from children for the purpose of creating customer accounts or completing purchases.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

20. Embedded Content

Our website may contain embedded content such as videos, images, social media content, or other material provided by external websites.

Embedded content may behave in the same way as if you had visited the external website directly.

Those external websites may collect information, use cookies, or monitor your interaction according to their own privacy policies.

21. Password Resets and Account Security

If you request a password reset, we may process information such as your email address, IP address, and other technical information required to securely complete the password reset process.

We may also use security measures to detect suspicious login activity and protect customer accounts.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We recommend reviewing this page periodically to stay informed about how we handle personal information.

23. Contact Us

If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or have concerns about how your information is handled, please contact Mr Sale Point through the contact methods provided on our website.

Website: mrsalepoint.com

Mr Sale Point

Online Store serving customers across Pakistan