Terms & Conditions

Last Updated: August 27, 2026

Welcome to Mr Sale Point. These Terms & Conditions govern your use of mrsalepoint.com and your purchase of products through our online store.

By accessing our website, creating an account, placing an order, or purchasing a product, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About Mr Sale Point

Mr Sale Point is an online shopping store serving customers across Pakistan.

Our website offers a range of products, including drones, remote control products, toys, baby toys, girls toys, household products, and other selected products.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the security or operation of the website
• Copy, reproduce, or distribute website content without permission
• Submit false or misleading information
• Use the website to place fraudulent or unauthorized orders
• Introduce viruses, malicious code, or harmful software

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

Product packaging, accessories, specifications, colors, and other details may occasionally differ from the images shown on the website.

We reserve the right to correct errors, update product information, or change product specifications without prior notice.

4. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until your order is confirmed.

If a product becomes unavailable after you place an order, we may contact you regarding the order and offer an alternative, refund, or cancellation where appropriate.

5. Prices

All product prices displayed on the website are in Pakistani Rupees (PKR), unless stated otherwise.

Prices may change at any time without prior notice.

The applicable product price is the price displayed when you place your order, subject to any obvious pricing or technical errors.

We reserve the right to correct pricing errors and cancel affected orders where necessary.

6. Placing an Order

When you place an order, you are making a request to purchase the selected products.

You must provide accurate and complete information, including your name, phone number, email address, billing information, and delivery address where required.

After submitting an order, we may contact you by phone, WhatsApp, SMS, or email to confirm your order.

An order may not be considered confirmed until it has been verified or accepted by Mr Sale Point.

7. Order Confirmation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the product will be dispatched if there is an issue with stock, pricing, payment, customer information, or delivery.

We reserve the right to cancel or refuse an order where there is a reasonable business or operational reason to do so.

8. Order Cancellation

You may request cancellation of an order before it has been dispatched.

Once an order has been shipped or handed over to a courier, cancellation may no longer be possible.

If you want to cancel an order, please contact us as soon as possible using the contact information provided on our website.

9. Cash on Delivery

Where Cash on Delivery is available, payment is collected when the order is delivered.

Customers placing Cash on Delivery orders must provide accurate contact and delivery information and should be available to receive the order.

Repeated refusal of confirmed Cash on Delivery orders may result in restrictions on future Cash on Delivery purchases.

10. Bank Transfer and Other Payments

Where bank transfer or another payment method is available, customers may be required to complete payment before an order is processed or dispatched.

Orders requiring advance payment may remain pending until payment has been successfully verified.

Customers should keep payment receipts or transaction references until the order has been confirmed.

11. Delivery

We aim to deliver orders within the estimated delivery timeframe provided at checkout or communicated after order confirmation.

Delivery times may vary depending on:

• Customer location
• Courier availability
• Weather conditions
• Public holidays
• Road or transportation conditions
• Product availability
• Incorrect or incomplete delivery information
• Other circumstances outside our reasonable control

Delivery estimates are not guaranteed dates unless specifically stated otherwise.

12. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If incorrect information is provided and the courier is unable to deliver the order, additional delivery charges or delays may apply.

We may contact you to confirm your address before dispatch.

13. Inspection on Delivery

Customers are encouraged to inspect the package at the time of delivery where possible.

If the package appears seriously damaged, opened, or tampered with, please notify the delivery representative and contact Mr Sale Point as soon as possible.

Photographs or videos of the package and product may be requested when investigating a delivery or product complaint.

14. Returns and Exchanges

Returns and exchanges are subject to our applicable return policy.

Before returning a product, customers should contact Mr Sale Point and provide the order details and reason for the return.

Products may need to meet certain conditions to qualify for a return or exchange, including:

• The product must be unused where applicable
• The product should be returned in its original packaging where applicable
• Accessories and included items should be returned
• Proof of purchase may be required
• The return request must be made within the applicable return period

Certain products may not be eligible for return or exchange because of their nature, condition, hygiene requirements, usage, or other applicable restrictions.

15. Damaged or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from the product you ordered, contact us as soon as possible.

We may request photographs, videos, packaging information, order details, or other evidence to investigate the issue.

Depending on the circumstances and applicable policy, we may offer a replacement, exchange, repair, refund, or another suitable solution.

16. Refunds

Where a refund is approved, the refund method and processing time may depend on the original payment method and the circumstances of the order.

Refunds may take additional time to appear in your account after they have been processed.

For Cash on Delivery orders, we may request appropriate bank or payment information where necessary to process an approved refund.

17. Warranty

Where a product includes a manufacturer’s or seller’s warranty, the warranty terms applicable to that product will apply.

Warranty coverage may vary by product and manufacturer.

Warranty claims may require proof of purchase, order information, photographs, videos, or inspection of the product.

Damage caused by misuse, accidents, unauthorized modification, improper installation, normal wear and tear, or failure to follow product instructions may not be covered by warranty.

18. Drones and Remote Control Products

Some products sold by Mr Sale Point, including drones and remote control products, require responsible operation.

Customers are responsible for using these products safely and in accordance with applicable laws, regulations, manufacturer instructions, and local restrictions.

Customers should operate drones and remote control products in appropriate areas and avoid creating risks to people, property, aircraft, or public safety.

Mr Sale Point is not responsible for unlawful, unsafe, negligent, or improper use of products after delivery.

19. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You should notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in fraudulent activity, misuse, abuse, or violation of these Terms.

20. Intellectual Property

All website content, including text, product descriptions, graphics, logos, images, icons, designs, and other materials, may be owned by or licensed to Mr Sale Point or its content providers.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission.

21. Third Party Services

Our website may use third party services such as payment providers, courier companies, hosting providers, analytics services, communication services, and other service providers.

Your use of services provided by third parties may also be subject to their own terms and conditions.

Mr Sale Point is not responsible for the independent policies or practices of third party service providers.

22. Promotions and Discount Offers

From time to time, we may offer discounts, promotional codes, special offers, or other promotions.

Promotions may have specific conditions, expiry dates, product restrictions, minimum order values, or other requirements.

Unless specifically stated, promotions cannot be combined with other offers.

We reserve the right to change, suspend, or cancel a promotion where necessary.

23. Reviews and Customer Content

If the website allows customers to submit reviews, comments, photographs, or other content, you must ensure that the content is accurate and does not violate the rights of another person.

You must not submit content that is unlawful, abusive, misleading, offensive, defamatory, or contains another person’s private information without permission.

We reserve the right to remove content that violates these requirements.

24. Limitation of Liability

To the extent permitted by applicable law, Mr Sale Point will not be responsible for losses caused by circumstances outside our reasonable control.

This may include delivery delays, courier disruptions, technical problems, internet failures, natural events, government restrictions, public disturbances, or other unforeseen circumstances.

We are also not responsible for damage resulting from misuse, negligence, unauthorized modification, or failure to follow the manufacturer’s instructions.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

25. Website Availability

We try to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend the website for maintenance, updates, security reasons, technical problems, or other operational reasons.

26. Changes to Products and Services

We may add, remove, modify, or discontinue products, services, website features, prices, promotions, or other offerings at any time.

We may also update these Terms when necessary.

The updated Terms will become effective when published on this page unless otherwise stated.

27. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

28. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan.

Any dispute relating to these Terms or purchases made through Mr Sale Point shall be handled in accordance with applicable Pakistani law.

29. Contact Us

If you have questions about these Terms & Conditions, an order, a product, delivery, returns, refunds, or any other matter, please contact Mr Sale Point using the contact information provided on our website.

Website: mrsalepoint.com

Mr Sale Point

Online Store serving customers across Pakistan